Renfei

Communication skills are so important in our daily life. I am so glad that I chose ES20007 - professional communication this module in this semester. I still remembered when I first time walked in to the class,  Madam Radhika asked me that why did I choose this module and I replied that it is a core module for me, which I have to finish this module in my four year of university education. As the time moves on, I realized that there are so many things I can learn from it. The first major assignment for us was the peer-teaching. We had to teach the entire class how to design survey questions. I am not in favor of presentation because of the language barrier. However, I also understand that be a quiet man will not be a successful man in today’s world. I appreciated Madam Radhika’s encouragement even though I did not do very well.   Besides that, I also learned non-verbal communication. Human being is a brilliant creature, even someone did not talk, but by just looking at that pe

Our project is on the treatment of migrant construction workers in Singapore. We focus on three groups of people, Chinese, Bangladeshi and Indian. This is because we found that these three groups of people are the majority of the migrant construction workers. First of all, I would like to talk about the challenges we faced during the whole process. The first challenge we faced was the topics. Through brain storm, we came out with many topics such as obesity among the teenagers, electronic waste in Singapore and so on. After long period of time, we finally decided to do the treatment of migrant workers in Singapore. Although we decided the topic, there are too many things in this topic. So next challenge we faced was to narrow down the scope. As we know, a lot of things can be discussed for the treatment of migrant workers. In the end, through secondary research, we picked up the three major problems, which migrant workers are facing currently and we decided only focus on the constr

Intercultural communication plays a more and important role in today’s world. The world nowadays is characterized by an ever growing number of contacts resulting in communication between people with different linguistic and cultural backgrounds. This form of communication takes place everywhere because of contacts within the areas of business, military cooperation, science, education, entertainment, tourism, etc. In all these contacts, there is communication which needs to be as constructive as possible, without misunderstandings and breakdowns. It is our belief that research on the nature of linguistic and cultural similarities and differences here can play a positive and constructive role. Singapore is one of the places where many different people with different linguistic and cultural background are gathering together. There are mainly three groups of people: Chinese, Malay and Indian. Due to the cultural differences, the conflicts between the different groups are inevitable, b

Communication skill is one of the most important skills in our daily life. Everyday, we have to meet and talk to different people, it is inevitable that interpersonal conflict would happen due to different personalities, values or personal perspectives. However, there are ways to avoid such conflict or minimize the effect of it. Usually a person with high EQ (Emotional Quotient) would not easily have interpersonal conflict with others. Therefore, one way to resolve interpersonal conflict is to improve EQ. EQ represents an ability to validly reason with emotions and to use emotions to enhance thought. Businessmen and political leaders, they usually have relative high EQ compare to the normal people. There is a reason for them to be a leader or successful businessman. With high EQ, they hardly have conflict with other people. There are many ways to improve EQ, and the most crucial one is practicing communication skills.  For example, when  Diplomatic officials from different c